Webinar | Self-checkout: What Consumers Really Think?

Self-Checkout (SCO) is predicted to grow to a $10 billion market in 2023 Рyet for many retailers, the impact on customer experience and overall satisfaction remains a blindspot. Chief Data Officer, Gareth Johns, dives into insights from our research, where we heard from over 40,000 shoppers on their motivational drivers for using self-checkout.