Connected Commerce Customer Experience

Data your entire team can truly believe in…

Say goodbye to siloed channels, disconnected teams and confusing data. Say hello to clarity, simplicity and a truly unified voice of the customer experience.

Meet our customers

Say Hello To...
Say Goodbye To...

Say Hello To...

Say Goodbye To...

hearing from 80% of your customers

real data in near to real-time

feedback from genuine customers

clear and actionable insight

plug and play simplicity

transparent pricing

user-friendly dashboards

support the year round

hearing from around 1.5% of your customers

waiting weeks for reports

fake and untrustworthy reviews

data you
can’t rely on

complicated development projects

endless hidden fees

data you need a PhD to work through

being ignored after setup

Actionable and timely insights

How it works

End-to-end customer experience

Don’t miss a step of the journey – TruRating gives you a holistic view of your entire customer experience in one place.

Multi-channel analytics

The TruRating dashboard gives you a clear and simple way to compare how each of your channels work together.

Customer-driven discovery

Use your customer feedback to drive your marketing by showcasing your in-store ratings online in the Google Knowledge Graph.

Build
social proof

Display your in-store ratings online to help increase your organic SEO and build customer confidence in your brand.

ROI-driven insights for your business

Where do you prefer to buy clothing?

When customers say “In-Store”…

45%

Online

55%

In-Store

Should our online deals be instore too?

When customers say “Yes”…

47%

53%

Have you shopped with us before?

When customers say “Both”…

56%

Both

+29%

In-Store

+15%

Online

Connected Commerce Customer Experience

Data your entire team can truly believe in…

Meet our customers

Actionable and timely insights

Consistent

Agile