Digital Customer experience
Data your digital teams can truly believe in...
Trusted by leading brands
- Say Hello To...
- Say Goodbye To...
An average 50% response rate
hearing from around 1.5% of your customers
waiting weeks for reports
fake and untrustworthy reviews
data you
can’t rely on
Actionable and timely insights
Representative
By being super simple and super quick, we get industry-leading response rates
REAL-TIME
Identify issues with your site before they impact performance
AUTHENTIC
Combine your transactional data with authentic customer sentiment
How it works
Intelligent questions
Intelligent questions
Triggers and alerts
Triggers and alerts
Sentiment analytics
Sentiment analytics
Build
social proof
Display your in-store ratings online to help increase your organic SEO and build customer confidence in your brand.
ROI-driven insights for your business
Are you interested in
Buy Online, Pickup In-Store?
Y
63%
N
63%
+11.9%
Would you be interested in
a subscription service?
Y
15%
N
85%
+3.0%
Did you view our size guides when
shopping with us today?
Y
58%
N
42%
+11.9%
Are you interested in
Buy Online, Pickup In-Store?
When customers say “Yes”…
- 11.9% Lift in Spend
Y
63%
N
37%
Would you be interested in
a subscription service?
When customers say “Yes”…
- 3.0% Lift in Spend when ‘Yes’
Y
15%
N
85%
Did you view our size guides when
shopping with us today?
When customers say “Yes”…
- 14.2% Lift in Spend
Y
58%
N
42%
Our customers love us!
