Retail Experience Platform

Data your digital teams can truly believe in...

Say goodbye to dry analytics, low survey response rates and cart abandonment. Say hello to TruRating.

Trusted by leading brands

Actionable and timely insights

Representative

By being super simple and super quick, we get industry-leading response rates

REAL-TIME

Identify issues with your site before they impact performance

AUTHENTIC

Combine your transactional data with authentic customer sentiment

How it works

Intelligent questions

Intelligent questions

Trigger intelligent questions using real-time data to ask the most specific and relevant questions to your customer base.

Triggers and alerts

Triggers and alerts

Find out when your eCommerce site is struggling before it impacts your business.

Sentiment analytics

Sentiment analytics

Identify recurring themes in your qualitative feedback in real-time using Microsoft Azure powered Natural Language Processing technology.

Build
social proof

Display your in-store ratings online to help increase your organic SEO and build customer confidence in your brand.

ROI-driven insights for your business

Are you interested in
Buy Online, Pickup In-Store?

Y

63%

N

63%

+11.9%

Transaction Value

Would you be interested in
a subscription service?

Y

15%

N

85%

+3.0%

Transaction Value

Did you view our size guides when
shopping with us today?

Y

58%

N

42%

+11.9%

Transaction Value

Are you interested in
Buy Online, Pickup In-Store?

When customers say “Yes”…

Y

63%

N

37%

Would you be interested in
a subscription service?

When customers say “Yes”…

Y

15%

N

85%

Did you view our size guides when
shopping with us today?

When customers say “Yes”…

Y

58%

N

42%

Our customers love us!

Request a
demo today