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Kelsey Erickson and Brad Cox join Team Tru as Global Head of Sales and Enterprise Account Lead
We’re delighted to welcome Kelsey and Brad to Team Tru…
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TruRating announces partnership with Agile Store Ops experts Quorso.
In a move that will make it easier for retail stores to monitor and react to their customers’ in-store experience Quorso the Agile Stores app, has partnered with TruRating. 
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Retail Dive Press Release
Introducing the world’s biggest platform for validated consumer ratings… which you’ve probably never heard of (till now)
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VIP Awards – Best Retail Vendors
In one of the most anticipated events of the year, Retail Global was back to celebrate innovation, empathy and success among the retail solution industry with the VIP (Vendor in Partnership) Awards. Here’s the full list of winners from the night.
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Mastercard Power of One Question
Growing up in England in the 1990s, Georgina Nelson got an inside look at how brick-and-mortar bookstores scrambled to take on a scrappy upstart by the name of Amazon.
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The Voice of the Customer
There is clear evidence in the data McKinsey provides that something is going wrong in the world of CX. Of a panel of 260 leaders in the field, only 15% of users claimed to be satisfied with the survey data they currently collect, while just 6% said they were confident in using it to make decisions.
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Retail Customer Experience
Depending on the region, U.S. consumers are either most excited to get back into retail environments while others are admittedly nervous about the prospect. The most excited, according to a TruRating poll, are in New Jersey, Massachusetts and California.
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Consumer Confidence High – Retail Tech Innovation Hub
As non-essential retailers reopen their stores today, 80% of British consumers are ready to embrace physical shopping again, with just 20% nervous about doing so.
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PAX and TruRating Are Simplifying Customer Feedback for Retailers

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