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Webinar | “Is self-checkout dead?”

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July-24-Webinar-Blog-Image
Webinar | “Is self-checkout dead?”
Self-checkout remains the hottest topic in retail. So, we thought: why not ask customers what they think? 🤔 In our latest webinar, we took a deep dive into the topic (still) splitting retail, with data from our latest 2024 report into self-checkout and analysis from award-winning supermarket chain Longo’s.
Pricing-Optimization-Blog-Image-1
Retail pricing optimization – strategies, models and examples
Retail pricing optimization is more crucial than ever, especially in an industry marked by economic fluctuations and changing consumer behavior. The recent trend of major retailers’ price cuts highlights the competitive pressures and consumer sensitivities in today’s market. These actions underscore the importance of effective pricing strategies to maintain profitability and customer loyalty.
advantages and disadvatnages of self-checkout
Advantages and disadvantages of self-checkout – a guide for retailers
Self-checkout remains the hottest topic in retail. Does it enhance the shopping experience, or is it on its way out? The idea of the systems – also known as checkout kiosks or checkout machines – was simple: empower customers to scan items and complete their purchases without needing assistance from a cashier.
how technology is changing the retail industry
How technology is changing the retail industry
Learn how technology is changing the retail industry. Explore consumer preferences and tech investments that improve shopping experiences.
retail technology innovations
6 Innovations Retailers are Investing in
Discover how retail technology innovations are transforming shopping, from self-checkout to AI chatbots. Evaluate their impact and costs.
retail tech webinar
Webinar | Worth it or wasted? The retail tech investments connecting with consumers
From apps and bots, to sustainability and sourcing – global spending on retail technology will reach $263bn by 2027, according to Gartner. But what’s actually having an impact on customer experience?
predictive analytics in retail
Predictive analytics in retail – examples and strategies
We explore the world of predictive analytics in retail, its benefits, applications, and examples to illustrate its significance.
pharmacy self checkout
Insights from the NACDS Annual Meeting on the Evolution of Retail Pharmacies
The preferences and experiences of customers haven’t been the main driver for [self-checkout], and there has been little research into how customers feel about this major shift.
what is phygital
Phygital in retail — bridging the gap between physical and digital CX
Discover phygital in retail: where physical & digital merge for immersive CX. We discuss examples and strategies you can implement.

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