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Five Essential Guest Service Insights for Experiential Retail

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Webinar Recap – Increasing ATV with consumer feedback
Did you know that you can increase your store’s Average Transaction Value by simply using customer feedback? Our webinar series provides retail industry insights through our polling research and case studies to better equip retail professionals.
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TruRating Webinar, The Store of the future,
Webinar Recap – The Store of the Future
We are introducing a monthly webinars series sharing retail industry knowledge and our data insights on consumer shopping habits from around the globe.
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TruRating Crowned Best Business Intelligence and Analytics Platform for Retail a 3rd Year in a Row at NRF 2022 VIP Awards
TruRating sealed its reputation as a leader in retail analytics with latest win at the VIP Awards…
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In-store experience: the key to customer success in 2022
We take a look at some of the key initiatives you can action to improve the in-store experience…
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Insider Interview – Cathy Hotka & Georgina Nelson
Ahead of NRF, Georgina catches up with Retail Insider extraordinaire Cathy Hotka.
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7 Retail Influencers on Loyalty in 2021
We catch up with 7 leading retail experts to get their take on the state of customer loyalty in 2021 and beyond…
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The Experience Strategy Podcast: The New Era of Experience Management
Huge thanks to Dave Norton & Aransas Savas for inviting Georgina on to the Experience Strategy Podcast to talk all things customer research.
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Kelsey Erickson and Brad Cox join Team Tru as Global Head of Sales and Enterprise Account Lead
We’re delighted to welcome Kelsey and Brad to Team Tru…
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Mapping Loyalty in Uncertain Times
COVID hit retail like a seismic shockwave in March 2020. While much of that year saw the industry scramble to meet consumers’ immediate needs and concerns, the question many are asking themselves now is – what is next?
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