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Say hello to TruRating.

Welcome to Open CX. A more trusted, actionable and impactful way to create better customer experience

Meet our customers

By making it easy to give feedback

Just one button push at payment whether you’re in-store or online.

Everywhere you shop

In-store

In-store

Give your feedback with a simple click of a button as you wait to pay. Anonymous, secure, easy.
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Online

Online

Finished shopping? Easy. Our simple widget appears post-pay for one click ratings - blink and you'll miss it.
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Beyond

Beyond

Fed up of long surveys every time you buy something? So are we. One-touch responses, answer in seconds.
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We give everyone a voice

Not just the ravers and moaners!

Good for business

Improve in real-time with truly representative customer data.

Good for consumers

Have your say and hear from real customers just like you. 

Smile Train Charity

Good for
the world

Every time you rate we donate to charity.

What our customers
are saying

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