Reports

Reports

Learn what retail leaders should measure in the first 90 days of a new store to spot risk, improve execution and reach stable performance.
Our Q1 2026 consumer insights shows how value-seeking and ethical shopping overlap—and what it means for retail teams and in-store performance.
Increase retail conversion with practical strategies for staffing, selling behaviors, stock availability, checkout friction and measurement.
Struggling with repeat customers? Find out how to build customer loyalty in retail using data-driven strategies that maximize retention.
Discover 2025 holiday retail trends and how value-conscious shoppers compare, plan, and buy. Plus, strategies for retailers this season.
Find out how to increase ATV in retail with insights from our guide, by combining service, sales-driven culture, and actionable data insights
Master retail success with our store operations guide. Discover strategies to improve customer satisfaction, motivate teams, and drive growth.
Learn how technology is changing the retail industry. Explore consumer preferences and tech investments that improve shopping experiences.
Retail media is having a moment. And according to a recent study by Insider Intelligence, physical stores are next frontier. Here’s the catch, though: while it’s easy-ish to quantify the ROI of digital advertising, to date it’s been almost impossible to understand the impact of in-store advertising.

Find more content curated just for you

TruRating for business

Take a more open approach to customer feedback

Request a demo

Connect with a TruRating representative for more information about our solutions.

You’ll be in great company...

Aldi-500x200 1

We use TruRating to confirm what customers actually notice and respond to positively, which allows us to quickly roll out a plan based on real data. Then we can double down on what works across our stores.

ALDI

JD-500x200 1

“With other CX programmes, the stats never matched what we observe in store because of low response rates. With TruRating, the numbers make sense.”

JD Sports

bealls-icon

“TruRating provides a consistent, up-to-date view of performance across every channel, it brings our business together in a way no other tool has.”

bealls

Download report

Improving ATV – how to get your frontline to think “sales”, not just “service

atv guide