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Events

Events

day 3 at NRF 2025

Day 3 at NRF 2025 – the full event wrap-up  

The TruRating team just wrapped up an unforgettable three days at NRF 2025 in New York City, and what a whirlwind it’s been. The energy, the connections, and the sheer innovation on display made this one for the books. 
NRF 2025 day 2

Day 2 at NRF 2025 – a whirlwind of a day

Day 2 at NRF 2025 buzzed with energy! From Tap to Rate demos at Booth #929 to chats with Crocs and Levi’s, innovation stole the show.
nrf 2025 day 1 trurating

Day 1 at NRF 2025 – a day to remember!

What an incredible start to NRF2025! The energy and excitement in the air were palpable as we kicked off the conference with a bang. Our TruRating team has been hard at work, and it truly paid off today.
holiday webinar 2024

Webinar recap – key retail strategies for holidays 2024

Maximize holidays 2024 sales with expert tips on timing, promotions, and more. Check out our store ops holiday webinar and checklist.
Groceryshop-Blog-Image-2

What happened in Vegas – our Groceryshop 2024 report 

Catch up on Groceryshop 2024! Explore retail media innovations, customer feedback trends, and more. Dive into our full report.
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5 takeaways from our conversion analysis masterclass 

Every retailer wants to convert more non-purchasers into purchasers. But for as long as there have been stores, how retailers understand non-shoppers has largely stayed the same – focus groups and surveys, repeated over and over again. 
July-24-Webinar-Blog-Image

Webinar | “Is self-checkout dead?”

Self-checkout remains the hottest topic in retail. So, we thought: why not ask customers what they think? 🤔 In our latest webinar, we took a deep dive into the topic (still) splitting retail, with data from our latest 2024 report into self-checkout and analysis from award-winning supermarket chain Longo's.
retail tech webinar

Webinar | Worth it or wasted? The retail tech investments connecting with consumers

From apps and bots, to sustainability and sourcing – global spending on retail technology will reach $263bn by 2027, according to Gartner. But what’s actually having an impact on customer experience?
March-24-Webinar-Recap-Blog

Webinar | The launch of Open CX with guests Fortnum & Mason

Customer experience in retail just isn’t working. You’re hearing from your angriest 1% of customers. They’re skewing your decision-making and not helping generate ROI. And worst of all: they still go online and trash your business. During exclusive webinar, we unveiled a better way of doing things: Open CX.
Shoptalk-Blog-Image

5 takeaways from Shoptalk 2024 – POS feedback, retail media, and the rise of Open CX

TruRating hit Las Vegas last week for Shoptalk 2024, the annual gathering of retail and CPG leaders. Our CEO Georgina Nelson took to the stage to unveil Open CX, a new, better way to do customer experience. And unlike the old Vegas motto, we’re going to tell-all about what happened there...
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Webinar | The rise of retail media – shopper impacts and attitudes

"You are learning things when you study this granular behavior, that are often counterintuitive and really surprising," said Bryan Gildenberg, Former Chief Knowledge Officer at Kantar and The CPG Guys Podcast Host. "...having done a lot of in-store research in my life, you find this stuff all the time, but the ability to capture it in real-time is important."
MicrosoftTeams-image (17)

Webinar | Retail resilience – navigating the retail landscape & thriving amidst uncertainty

In today's rapidly evolving retail landscape, uncertainties are bound to happen. Consumer behavior constantly shifts, and retailers must adapt quickly to stay ahead. In such times, it becomes crucial for retailers to harness meaningful insights within their control to deliver exceptional service experiences. 

Worth it or wasted? The consumer view on retail technology in 2024.

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Worth it or wasted? The consumer view on retail technology in 2024.