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TruRating Delivers One-Touch Customer Feedback at the Point of Sale to Surface Actionable Business Data
In a Nutshell: Georgina Nelson brought her training in psychology and a role as a consumer advocate into discussions with her father about how to retain brick-and-mortar customers in the face of online encroachment. She realized the existing methods to assess customer experience were intrusive, unscientific, and probably counterproductive.
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Insights from the NACDS Annual Meeting on the Evolution of Retail Pharmacies
The preferences and experiences of customers haven’t been the main driver for [self-checkout], and there has been little research into how customers feel about this major shift.
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Half a Billion Ratings for TruRating, the Customer Feedback Platform That Was ‘Never Supposed To Happen’
ATLANTA, GA / ACCESSWIRE / May 23, 2023 / TruRating, the world’s fastest growing, most representative and trusted consumer ratings platform, today announces a milestone half a billion pieces of feedback collected worldwide.
TruRating Event Network
Five Essential Guest Service Insights for Experiential Retail
Event Network is a data driven organization and the attractions with whom we work are too. That’s why we decided to partner with retail analytics company TruRating to collect feedback from our guests on the level of service they experience in our stores. We are sharing what we’ve learned with our partners, celebrating our results with our teams, and acting on opportunities to take our guest service to the next level.
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Center for Retail Transformation partners with TruRating
George Mason University announced today that the Center for Retail Transformation at the university’s School of Business has entered into a partnership with TruRating, a customer experience and insights company with offices in London, Atlanta, and Sydney.
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TruRating Crowned Best Business Intelligence and Analytics Platform for Retail a 3rd Year in a Row at NRF 2022 VIP Awards
TruRating sealed its reputation as a leader in retail analytics with latest win at the VIP Awards…
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Kelsey Erickson and Brad Cox join Team Tru as Global Head of Sales and Enterprise Account Lead
We’re delighted to welcome Kelsey and Brad to Team Tru…
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TruRating announces partnership with Agile Store Ops experts Quorso.
In a move that will make it easier for retail stores to monitor and react to their customers’ in-store experience Quorso the Agile Stores app, has partnered with TruRating. 
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Retail Dive Press Release
Introducing the world’s biggest platform for validated consumer ratings… which you’ve probably never heard of (till now)

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