Operations

Operations

The TruRating team just wrapped up an unforgettable three days at NRF 2025 in New York City, and what a whirlwind it’s been. The energy, the connections, and the sheer innovation on display made this one for the books. 
Day 2 at NRF 2025 buzzed with energy! From Tap to Rate demos at Booth #929 to chats with Crocs and Levi’s, innovation stole the show.
What an incredible start to NRF2025! The energy and excitement in the air were palpable as we kicked off the conference with a bang. Our TruRating team has been hard at work, and it truly paid off today.
Master retail success with our store operations guide. Discover strategies to improve customer satisfaction, motivate teams, and drive growth.
A retail competitor analysis can help you gain critical insights, stay competitive, and drive growth in a changing market.
We're thrilled to announce that TruRating has won the Retail Systems Payments Awards 2024 for Customer Experience Innovation!
In this quick guide, we’ve gathered insights from over 100,000 consumers and practical tips to help your store deliver an unforgettable holiday experience.
Maximize holidays 2024 sales with expert tips on timing, promotions, and more. Check out our store ops holiday webinar and checklist.
Every retailer wants to convert more non-purchasers into purchasers. But for as long as there have been stores, how retailers understand non-shoppers has largely stayed the same – focus groups and surveys, repeated over and over again. 
We explore the significance of business intelligence in the retail industry, how it works, its benefits and challenges, and the future trends that will shape its evolution.
Understanding and tracking the right retail metrics is important for any retailer aiming to stay competitive and thrive. Measuring the right metrics provides the insights to make informed business decisions, optimize operations, and enhance customer satisfaction.
Self-checkout remains the hottest topic in retail. So, we thought: why not ask customers what they think? 🤔 In our latest webinar, we took a deep dive into the topic (still) splitting retail, with data from our latest 2024 report into self-checkout and analysis from award-winning supermarket chain Longo's.

Find more content curated just for you

TruRating for business

Take a more open approach to customer feedback

Request a demo

Connect with a TruRating representative for more information on our solutions.

You’ll be in great company...

logo-new-balance-colour.png

“Making the right decision is not always easy in retail. TruRating gives us the ability to test and validate our intuitions and act confidently.”

New Balance

five-below-icon

“The ability to analyse CX by department really is a step change – the speed and volume of the solution allows you to do things previously not possible.”

Five Below

bealls-icon

“TruRating provides a consistent, up-to-date view of performance across every channel – it brings our business together in a way no other tool has.”

bealls

Download Report

Worth it or wasted? The consumer view on retail technology in 2024.