Operations

Operations

Learn more about TruCoaching, a breakthrough capability within our performance intelligence platform.
TruRating and Zipline have announced a partnership designed to help store leaders act on customer insight more effectively.
TruRating has been named a finalist for the International Business Brilliance Awards for transforming feedback into performance intelligence.
Discover 2025 holiday retail trends and how value-conscious shoppers compare, plan, and buy. Plus, strategies for retailers this season.
We’re delighted to announce that TruRating has been named a finalist for the Best Brand & Values Initiative at the 2025 Business Culture Awards.
Discover 2025’s holiday retail trends in TruRating’s value masterclass. Learn how to drive confident spending in a price-sensitive market.
Explore how retail data and analytics are empowering leaders to improve conversion, consistency, and customer experience.
TruRating is proud to announce that JD Sports Canada is now live with TruRating, joining JD Sports US in using real-time customer feedback.
Discover how AI in retail is transforming operations, boosting conversion, and enhancing customer experience with real-world brand examples.
Discover TruRating at NRF 2026. See AI-powered coaching and real-time performance intelligence that links CX to sales and loyalty.
Discover retail performance metrics that link customer experience to revenue. Learn how real-time feedback improves store results.
Discover how retail coaching drives consistent store performance, improves ATV, and builds engagement through focused behavior and feedback.

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Aldi-500x200 1

We use TruRating to confirm what customers actually notice and respond to positively, which allows us to quickly roll out a plan based on real data. Then we can double down on what works across our stores.

ALDI

JD-500x200 1

“With other CX programmes, the stats never matched what we observe in store because of low response rates. With TruRating, the numbers make sense.”

JD Sports

bealls-icon

“TruRating provides a consistent, up-to-date view of performance across every channel, it brings our business together in a way no other tool has.”

bealls

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Improving ATV – how to get your frontline to think “sales”, not just “service

atv guide