It’s time to move beyond outdated VoC tools. TruRating merges customer feedback and transaction data at the point of payment, transforming sentiment into real-time performance intelligence that helps you see what’s happening, prove what works, and grow with confidence.
Stop managing by anecdote. Capture feedback from nearly every customer at the moment of payment, not just the vocal few, giving you the most accurate picture of experience and spend.
Our TruData powers intelligent AI that connects customer signal to business outcomes, revealing which behaviors drive conversion, ATV, and loyalty. From store managers to HQ, you’ll know exactly where to act, when, and why.
Validate every rollout before it scales. TruRating quantifies ROI by linking behaviors and initiatives directly to revenue impact.
If you take payments, you’re ready for TruRating. Our integrations with providers such as Adyen, Ingenico, Worldpay, and GK Software make activation fast, delivering full visibility in days, not months.
80%+ response rates give you a true view of performance across your estate
Every response tied to a transaction, so you can quantify impact
Spot shifts and performance trends as they happen, by store, shift, or hour
See measurable ROI and improvements in outcomes in weeks, not quarters
Detect execution gaps and replicate top performance across teams
Give finance verifiable proof of customer experience impact on revenue
TruHub’s AI-powered dashboards highlight where to focus today, from store to region to daypart. Combine TruRating data with your existing BI stack for a single, live source of truth.
Every time a customer gives a rating, TruRating donates to one of several children’s charities around the world. It’s part of our DNA and one reason consumers love to give their feedback with us.
