Collect verified customer feedback at the point of sale, online or in-store. Deliver fast insights to your frontline to generate tangible ROI. And get a direct channel to consumers to prove your customer-centricity. All with the world’s first Open CX platform.
Hear from 80%+ of your customers at checkout, by asking just one question from a rotating set. Then, combine that feedback with 50+ data points including basket size and time of day.
Get the most out of every piece of customer feedback. Access the raw numbers, jump on to your own pre-built dashboard, or have our insights team run advanced analysis for you.
Take payments? Then you’re ready to use TruRating! Measure the implementation of your new customer experience platform in days (not months or years) thanks to our payment partner BFFs.
Hear from an enormous amount of your customers with our question rotation methodology
Access customer feedback pronto, with TruRating up and running in days not months
Find out about what matters most to your business with custom questions, and change it up as much as you like
Prove you take customer-centricity more seriously than your rivals with public profile pages
Ask questions based on multiple variants, including what’s in someone’s basket
Identify revenue opportunities with every piece of feedback tied to a transaction amount.
Dive into the data with role-based TruHub dashboards, and partner with our world-leading data & insights team to uncover what you need to be focusing on right now.
Got your own team and dashboard? No problem. Export your data easily, combine it with other sources, and supercharge your reports on Tableau, Power BI or any other platform.
Our patented technology is integrated with dozens of payment vendors, including Verifone, NCR and Ingenico. So whoever in your organization wants to use TruRating, we’re ready to go from the jump…
Every time a customer gives a rating, TruRating donates to one of several children’s charities around the world. It’s part of our DNA and one reason consumers love to give their feedback with us.
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