IGD’s Kate Sizer joins TruRating as Chief Customer Officer
Kate Sizer joins TruRating as Chief Customer Officer, bringing 20+ years in grocery to help retailers turn customer feedback into better decisions.
Day: October 14, 2026
Kate Sizer joins TruRating as Chief Customer Officer, bringing 20+ years in grocery to help retailers turn customer feedback into better decisions.
“We use TruRating to confirm what customers actually notice and respond to positively, which allows us to quickly roll out a plan based on real data. Then we can double down on what works across our stores.”
ALDI
“With other CX programmes, the stats never matched what we observe in store because of low response rates. With TruRating, the numbers make sense.”
JD Sports
“TruRating provides a consistent, up-to-date view of performance across every channel, it brings our business together in a way no other tool has.”
bealls