Our AI-driven retail training platform turns real-time customer feedback into weekly, store-specific coaching plans that focus managers on the behaviors that will move the needle. The result? Higher ATV, stronger conversion, and a culture of consistent execution across your estate.
Focus your team on the revenue-driving behaviors unique to your organization, and set simple, clear goals they can rally around.
Every store receives a tailored weekly retail training plan that prioritizes the staff behaviors that impact revenue. Managers and teams know exactly what to do, when to do it, and why it matters.
Recognize managers and teams the moment they deliver, turning short-term wins into lasting habits and lifting performance shift by shift.
Weekly retail training plans give managers clarity on where to focus, so they can act with confidence instead of scrambling for answers.
Your teams understand not just what to do, but why it matters, creating purpose, stronger execution, and visible performance lifts.
What works in your best stores can be replicated across every region, giving you execution consistency across your estate.
Small, targeted actions each week add up to measurable impact over time, from faster rollouts to reduced risk of experience breakdowns.
React faster to performance shifts, campaign rollouts, or experience risks, using live feedback to adapt coaching week by week.
Our AI retail training is an extension of TruHub. TruHub breaks through the noise of day-to-day reporting to surface the opportunities that impact sales. It connects real-time customer feedback at the point of payment with sales data already built in, so you can identify opportunities, act quickly, and track ROI across every store and shift.
Every role in retail has a different challenge. TruRating’s retail training platform delivers tailored value for each, so everyone from the store floor to head office can see, act, and prove impact.
Every time a customer gives a rating, TruRating donates to one of several children’s charities around the world. It’s part of our DNA and one reason consumers love to give their feedback with us.
“Making the right decision is not always easy in retail. TruRating gives us the ability to test and validate our intuitions and act confidently.”
New Balance
“The ability to analyse CX by department really is a step change – the speed and volume of the solution allows you to do things previously not possible.”
Five Below
“TruRating provides a consistent, up-to-date view of performance across every channel, it brings our business together in a way no other tool has.”
bealls