Enjoy our latest and greatest Case Studies

Check out our latest case studies to see how we’ve helped our retail partners optimize their CX and increase ROI as a result.

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Testimonial: Accent Group (The Athlete’s Foot)
“TruRating’s consumer pages have provided us with a layer of social proof we didn’t think we could get.”
Steve Cohen
Group GM, Accent Performance Division
Finish Line
Testimonial: Finish Line
“With TruRating Digital we collect more than 80K ratings every week from nearly 50% of our customers as they complete their online purchase.”
Buford, USA - Jan 17th 2021: Front view of the New Balance store located in Buford, GA.
Testimonial: New Balance
“Making the right decision is not always easy in retail – TruRating gives us the ability to test and validate our intuitions and act confidently.”
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Testimonial: JB Hi-FI
“The speed and volume of the data is the real stand out. We can run tests in a matter of weeks and see the impact on customer experience and spend.”
PVH_OFFICE
Testimonial: PVH
“Every week we have a cross-departmental meeting to analyse our data – product, customer support, marketing – TruRating truly aligns every department in our business.”
Oliva Crawford
eCommerce, PVH
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Testimonial: JD Sports
“Our TruRating profile page for JD Sports Mall of America now appears above Yelp with 40,000 more reviews.”
JD Sports
Bealls-Store-new
Testimonial: Bealls
“If you work in Store Ops and you’re struggling to understand what’s happening across your store estate – you need TruRating.”
Bealls Store Ops Team
Longo
Testimonial: Longo’s Supermarkets
“TruRating helped us understand why service and sales were dropping off in evenings. We acted and used TruRating to measure the impact. Scores and sales went up. ”
Longo’s Supermarkets Projects Team
Nike Store
Testimonial: Nike
“If you put the customer at the heart of everything you do, TruRating is the perfect partner – the data we get is gold”.
Trevor Stitt
Retail Prodigy Group (Nike)
Nike Store
Testimonial: Retail Prodigy Group (Nike)
“TruRating helps us clearly identify the areas which will have the biggest impact on making our customers happier.”
Steve Younane,
CEO, Retail Prodigy Group (Nike)
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Ingenico: Partner Testimonial
“The future of commerce is a full service and highly adaptive one – TruRating were one of the first additions to our app ecosphere and we are hugely pleased to be a part of their journey still.”
Ingenico
verifone
VeriFone: Partner Testimonial
“TruRating is a great partner and a hugely innovative company in the space. Their value add is very appealing to our merchant customers, helping them to improve their businesses.”
VeriFone

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