Welcome to TruGems!

Hello there.

Wahoooo! You found us. That means your world is about to get a little bit better.

As you can tell, we’re feeling pretty excited to welcome you to TruGems—our new home for all the nifty tips, juicy data snippets and actionable customer insights we’ve been busy collecting over the past couple of years.

You’ve probably found yourself here because you’re looking for pointers on how to nurture and grow a business—and you’ve come to the right place! We’ve been helping businesses around the world listen to their customers since 2015, and we’ve learned a lot. So much so, in fact, that it’s too good to keep to ourselves.

Whether you’re interested in the retail, hospitality or service sector, we’ve got all sorts of hints and tips for optimizing business operations and improving customer experience. And it’s all powered by our mass, validated data—so you know you can trust what you read here.

Okay, you’re sold! So what can you expect?

  • Quick headlines shouting out the truths we’re finding within our data
  • All the latest product information from TruRating HQ
  • Our take on what’s stirring up the retail, hospitality and services sectors
  • Little highlights showing how TruRating could help you grow your business

We’re thrilled to have you here—now dive in and start digging for gems 🙂

 

Author

TruRating

Real people, trusted feedback.
At TruRating, we capture real-time, transaction-linked feedback at scale. Integrating with point of sale systems and other touchpoints, we provide retail businesses with reliable customer insights to drive improvements, enhance experiences, and boost performance.

Related content

TruRating for business

Take a more open approach to customer feedback

Share this page

Download Report

Worth it or wasted? The consumer view on retail technology in 2024.

Request a demo

Connect with a TruRating representative for more information on our solutions.

You’ll be in great company...

logo-new-balance-colour.png

“Making the right decision is not always easy in retail. TruRating gives us the ability to test and validate our intuitions and act confidently.”

New Balance

five-below-icon

“The ability to analyse CX by department really is a step change – the speed and volume of the solution allows you to do things previously not possible.”

Five Below

bealls-icon

“TruRating provides a consistent, up-to-date view of performance across every channel – it brings our business together in a way no other tool has.”

bealls