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TruRating’s New Head of Online on How Retailers Can Solicit Real Feedback

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Mary Hubbard, Head of Online, talked to Hypepotamus about how she discovered TruRating and knew she had to be a part of the ratings revolution — even if that meant leaving a career in Silicon Valley behind. The interview covers how TruRating’s innovative solution allows merchants to understand their customers and make better decisions about their businesses. Check out the full interview here.

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TruRating

Real people, trusted feedback.
At TruRating, we capture real-time, transaction-linked feedback at scale. Integrating with point of sale systems and other touchpoints, we provide retail businesses with reliable customer insights to drive improvements, enhance experiences, and boost performance.

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Worth it or wasted? The consumer view on retail technology in 2024.

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Worth it or wasted? The consumer view on retail technology in 2024.

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“Making the right decision is not always easy in retail. TruRating gives us the ability to test and validate our intuitions and act confidently.”

New Balance

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“The ability to analyse CX by department really is a step change – the speed and volume of the solution allows you to do things previously not possible.”

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“TruRating provides a consistent, up-to-date view of performance across every channel – it brings our business together in a way no other tool has.”

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