May 31, 2018

Why One Customer Survey Question is More than Enough

Here’s one that you might’ve missed last month—our founder and CEO, Georgina Nelson, shared her thoughts on the power of one question in a piece for April’s Today’s Grocer titled, “Why One Customer Survey Question is More than Enough”.

She explains how taking a less-is-more approach can make a tremendous difference in not only the volume of feedback gathered, but also the quality of the data collected. Ultimately, simplicity is key when it comes to satisfying both speed and convenience for customers to leave feedback.

If you’re interested in learning more, read the article linked below:

Today’s Grocer, Volume 59 / No. 11 (see it on page 5)

Luca Eandi

November 26, 2024

Retail store staff training – tips and strategies

In this guide, we explore the importance of retail store staff training and provide actionable strategies for creating impactful training programs that equip your team with the skills they need to succeed.

November 21, 2024

The store ops guide to creating magic this holiday season

In this quick guide, we’ve gathered insights from over 100,000 consumers and practical tips to help your store deliver an unforgettable holiday experience.