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Webinar | The Shopper has Spoken: The Retailer’s Guide to Combatting the Cost of Living Crisis

January 25, 2023

Operations

In this webinar, we explore:

TruRating polling results from over 170,000 consumers’ responses on how inflation has changed, where, when, and how they shop.
The tale of two cities: why inflation does not impact every shopper similarly, and how retailers can cater to this shift
A global view of customer behavior by region and age
Examples of retailers’ strategies that continue to build strong customer loyalty even in times of inflation

Guest Speaker:

Francois Vaurie, Director of Guest Strategy, Loyalty & Credit, joins TruRating to share how Bealls Inc. is combatting the Cost-of-Living crisis. Bealls Inc. is a leading American retailer with over 650 stores under the names of Bealls, Bealls Outlet, Burkes Outlet, and Home Centric.

Author

TruRating

Real people, trusted feedback.

At TruRating, we capture real-time, transaction-linked feedback at scale. Integrating with point of sale systems and other touchpoints, we provide retail businesses with reliable customer insights to drive improvements, enhance experiences, and boost performance.

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