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TruRating wins at the Retail System Payment Awards 2024

We're thrilled to announce that TruRating has won the Retail Systems Payments Awards 2024 for Customer Experience Innovation!
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Center for Retail Transformation partners with TruRating

George Mason University announced today that the Center for Retail Transformation at the university’s School of Business has entered into a partnership with TruRating, a customer experience and insights company with offices in London, Atlanta, and Sydney.
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TruRating Crowned Best Business Intelligence and Analytics Platform for Retail a 3rd Year in a Row at NRF 2022 VIP Awards

TruRating sealed its reputation as a leader in retail analytics with latest win at the VIP Awards...
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Kelsey Erickson and Brad Cox join Team Tru as Global Head of Sales and Enterprise Account Lead

We're delighted to welcome Kelsey and Brad to Team Tru...
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Dash 2.0 updates

As we continue to build up to the full release of Dashboard 2.0 another round of updates are now available for you to take advantage of over the next few weeks.

Communicating with impact in extraordinary times

As COVID-19 continues to cause disruption, we examine how the framing of customer feedback can impact communications with consumers and citizens both.
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Supporting the Coronavirus Relief

Charity is close to the heart of everything we do here at TruRating, and in the light of the disruption and chaos in the wake of the Coronavirus, we couldn’t just sit back and watch.
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TruRating takes Supplier of the Year at Inside Retail’s Retailer Awards 2020

Continuing a hot streak this year, Team Oz was delighted to take home gold in the category of Retail Supplier of Year.

Worth it or wasted? The consumer view on retail technology in 2024.

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“Making the right decision is not always easy in retail. TruRating gives us the ability to test and validate our intuitions and act confidently.”

New Balance

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“The ability to analyse CX by department really is a step change – the speed and volume of the solution allows you to do things previously not possible.”

Five Below

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“TruRating provides a consistent, up-to-date view of performance across every channel – it brings our business together in a way no other tool has.”

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Download Report

Worth it or wasted? The consumer view on retail technology in 2024.