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3 Tips for Navigating the Crossroads of Online and In-Store Performance

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Smart retailers know that one of the most effective ways of retaining customers is to provide a seamless multi-channel experience.  Yet finding the right balance between in-store and online isn’t always as simple as it might seem.

In her article for Total Retail, our CEO Georgina Nelson gives her take on how an effective customer feedback strategy can help you navigate the crossroads between the two worlds.

Check out the full article here.

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