Post-Christmas retail results have dominated the headlines in the UK over the past few weeks and it’s pretty clear that those who focused on providing a great customer experience performed better than those who didn’t. Retailers can learn a lot from their shoppers, and having a solution for collecting those insights should be the #1 priority for businesses that want to thrive.
To read our CEO’s top 5 tips for improving the in-store customer experience, check out her latest post over at mycustomer.com and position yourself well to have a great 2018.
Luca Eandi