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TruRating

Real people, trusted feedback.
At TruRating, we capture real-time, transaction-linked feedback at scale. Integrating with point of sale systems and other touchpoints, we provide retail businesses with reliable customer insights to drive improvements, enhance experiences, and boost performance.

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Worth it or wasted? The consumer view on retail technology in 2024.

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Worth it or wasted? The consumer view on retail technology in 2024.

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You’ll be in great company...

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“Making the right decision is not always easy in retail. TruRating gives us the ability to test and validate our intuitions and act confidently.”

New Balance

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“The ability to analyse CX by department really is a step change – the speed and volume of the solution allows you to do things previously not possible.”

Five Below

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“TruRating provides a consistent, up-to-date view of performance across every channel – it brings our business together in a way no other tool has.”

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