Intelligent Questions – the future of feedback

In the run up to retail’s big show – NRF in case you needed to be reminded – we take a look at the impact of TruRating’s intelligent question logic on the world of customer feedback for our friends at Accuvia.

“Whether testing new brands, investigating customer sentiment towards your loyalty program, or rearranging your merchandise… Intelligent Questions allow for an extremely targeted approach to customer surveying, ensuring that every question you ask is provides the maximum amount of insight.”

Read the full piece to learn why we’re calling it the future of customer intelligence:

https://www.accuvia.com/single-post/2018/12/30/The-Future-of-Customer-Intelligence

 

 

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TruRating

Real people, trusted feedback.
At TruRating, we capture real-time, transaction-linked feedback at scale. Integrating with point of sale systems and other touchpoints, we provide retail businesses with reliable customer insights to drive improvements, enhance experiences, and boost performance.

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