Say Hello
Log In
Contact
Log In
Contact
Log In
Contact
Log In
Contact
Log In
Contact
Log In
CX

CX

zack hamilton

Zack Hamilton joins TruRating as Strategic Advisor

Meet Zack Hamilton, TruRating’s new Strategic Advisor, bringing bold thinking and CX strategies to drive next-level retail performance.
driving retail performance

Customer strategies for retail executives

Join us on June 18 to learn how retail executives are turning insight into action and proving ROI where it matters most, in the boardroom.
ShopTalk-Europe-Final-Image

Shoptalk Europe 2025 – the customer journey is just getting started

Join TruRating at Shoptalk Europe 2025 to explore how real-time feedback powers unified commerce and drives revenue from digital to in-store
Maturity-Model-Blog-Image

TruRating launches Data Maturity Model to help retailers turn insight into impact

We unveil our Data Maturity Model to help retailers connect insights to outcomes and drive smarter decisions across every store
customer loyalty in retail

How to build customer loyalty in retail

Struggling with repeat customers? Find out how to build customer loyalty in retail using data-driven strategies that maximize retention.
retail innovation forum 2025

Gareth Johns attends dunnhumby’s Retail Innovation Forum 2025

Gareth Johns shares key takeaways from the dunnhumby ventures Retail Innovation Forum 2025, where experts explored AI, data, and customer experience trends.
customer retention in retail masterclass

Customer retention in retail – masterclass

Improve customer retention in retail with data-driven strategies. Learn how top brands drive loyalty and repeat visits in our free masterclass.
customer experience analytics

Customer experience analytics – strategies and tools

Improve your customer engagement strategy and loyalty with customer experience analytics. Learn how to turn data into insights that drive revenue growth.
nfc in retail

NFC in retail – examples and strategies

NFC in retail enables fast payments, real-time feedback, and interactive shopping. Learn how this technology is transforming CX.
how to improve customer experience in retail stores

How to improve customer experience in retail stores

Learn how to improve customer experience in retail stores with 17 proven strategies, including examples from leading brands.
roi of customer experience

The ROI of customer experience – calculating the value of CX

Bad CX impacts revenue and churn. Learn how to measure the ROI of customer experience, track key metrics, and improve customer satisfaction.
retail customer journey

How to create a retail customer journey map

Learn how to create a retail customer journey map and discover the key stages, touchpoints, and strategies for an omnichannel retail journey.
atv guide

How to get your frontline to think “sales”, not just “service

  • Download report

Find more content curated just for you

TruRating for business

Take a more open approach to customer feedback

Discover TruRating for business
Request a demo

Products

Company

Resources

Facebook X-twitter Youtube Instagram Linkedin
IS 683019

Solutions

  • Tutorials
  • Grocery
  • Convenience
  • Fuel
  • Economy
  • Resturant
  • Hospitality
  • E-commerce
  • Government

Products

  • Instore
  • Digital
  • Post Purchase
  • Consumer Engagement

Company

  • What we believe
  • Our Vision
  • How we are changing the world
  • How can you help?

Resources

  • Case Studies
  • News
  • Insights
  • Press
  • Partners

Trial a free demo

Facebook X-twitter Youtube Instagram Linkedin

© 2025 TruRating All Rights Reserved

Website built by MyWork

Request a demo

Connect with a TruRating representative for more information about our solutions.

You’ll be in great company...

logo-new-balance-colour.png

“Making the right decision is not always easy in retail. TruRating gives us the ability to test and validate our intuitions and act confidently.”

New Balance

five-below-icon

“The ability to analyse CX by department really is a step change – the speed and volume of the solution allows you to do things previously not possible.”

Five Below

bealls-icon

“TruRating provides a consistent, up-to-date view of performance across every channel – it brings our business together in a way no other tool has.”

bealls

Download report

Improving ATV – how to get your frontline to think “sales”, not just “service

atv guide