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Operations

Operations

Mitigating The Impact – Part 2

Mitigating The Impact – Part 2

Customer loyalty... is there anything more elusive, yet more vital, to a retailer? And right now, with inflation, fuel price hikes and shortages affecting shopping behavior across the board, customer retention is even more essential.
Mitigating The Impact – Part 1

Mitigating The Impact – Part 1

How top retailers are staying competitive when consumers are shopping less. Inflation is hitting 40-year highs across the globe. Combined with price hikes due to shortages, we’re seeing some real impacts to shopper behaviors.
Webinar | Conversion, Loyalty, and Repeat Visits

Webinar recap – conversion, loyalty, and repeat visits

This month’s webinar focused on Conversion, Loyalty, and Repeat Visits. Our Chief Data Officer, Gareth Johns, highlighted the three main areas to achieve customer loyalty, sale conversion, and repeat in-store and online visits.
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Webinar Recap – Increasing ATV with consumer feedback

Did you know that you can increase your store's Average Transaction Value by simply using customer feedback? Our webinar series provides retail industry insights through our polling research and case studies to better equip retail professionals.
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TruRating Crowned Best Business Intelligence and Analytics Platform for Retail a 3rd Year in a Row at NRF 2022 VIP Awards

TruRating sealed its reputation as a leader in retail analytics with latest win at the VIP Awards...
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TruRating announces partnership with Agile Store Ops experts Quorso.

In a move that will make it easier for retail stores to monitor and react to their customers' in-store experience Quorso the Agile Stores app, has partnered with TruRating. 
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How to drive repeat visits

There are at least five basic ways for retailers to drive up their revenues.
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NRF 2021 – Day 2

We’re just about getting into the swing of things now, and while it’s clear that a number of people are missing the NY experience this time round, as a colleague noted, there is much less walking to do.
NRF-2021

NRF 2021 – Day 1 – The Highlights

While one of the joys of NRF, is usually in learning about new innovations on the table, this time round, the focus was very much on looking back at a year that just wouldn’t quit.
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Dash 2.0 updates

As we continue to build up to the full release of Dashboard 2.0 another round of updates are now available for you to take advantage of over the next few weeks.
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COVID-19: measuring customer safety experience in-store

As stores across the world re-open, there is a huge focus on customer safety.  For CEOs and store operations executives, a lack of visibility at a store level is a huge issue.
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Steve Dennis – Remarkable Retail

Steve Dennis, is a top 10 retail influencer, world renowned keynote speaker and lecturer and Forbes columnist. With the recent publication of his first book Remarkable Retail, we sat down and talked through the ideas within, and some of Steve's influences along the way.
atv guide

How to get your frontline to think “sales”, not just “service

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Improving ATV – how to get your frontline to think “sales”, not just “service

atv guide