Webinar | The Shopper has Spoken: The Retailer’s Guide to Combatting the Cost of Living Crisis

In this webinar, we explore: TruRating polling results from over 170,000 consumers’ responses on how inflation has changed, where, when, and how they shop. The tale of two cities: why inflation does not impact every shopper similarly, and how retailers can cater to this shift. A global view of customer behavior by region and age. Examples of retailers’ strategies that continue to build strong customer loyalty even in times of inflation.
Webinar The Shopper Has Spoken
In this webinar, we explore: TruRating polling results from over 170,000 consumers' responses on how inflation has changed, where, when, and how they shop. The tale of two cities: why inflation does not impact every shopper similarly, and how retailers can cater to this shift. A global view of customer behavior by region and age. Examples of retailers' strategies that continue to build strong customer loyalty even in times of inflation.

In this webinar, we explore:

  • TruRating polling results from over 170,000 consumers’ responses on how inflation has changed, where, when, and how they shop.
  • The tale of two cities: why inflation does not impact every shopper similarly, and how retailers can cater to this shift
  • A global view of customer behavior by region and age
  • Examples of retailers’ strategies that continue to build strong customer loyalty even in times of inflation

Guest Speaker:

Francois Vaurie, Director of Guest Strategy, Loyalty & Credit, joins TruRating to share how Bealls Inc. is combatting the Cost-of-Living crisis. Bealls Inc. is a leading American retailer with over 650 stores under the names of Bealls, Bealls Outlet, Burkes Outlet, and Home Centric.

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