Say Hello
Log In
Contact
Log In
Contact
Log In
Contact
Log In
Contact
Log In
Contact
Log In

Webinar | The Shopper has Spoken: The Retailer’s Guide to Combatting the Cost of Living Crisis

In this webinar, we explore: TruRating polling results from over 170,000 consumers’ responses on how inflation has changed, where, when, and how they shop. The tale of two cities: why inflation does not impact every shopper similarly, and how retailers can cater to this shift. A global view of customer behavior by region and age. Examples of retailers’ strategies that continue to build strong customer loyalty even in times of inflation.
Say Hello
MicrosoftTeams-image (80)
In this webinar, we explore: TruRating polling results from over 170,000 consumers' responses on how inflation has changed, where, when, and how they shop. The tale of two cities: why inflation does not impact every shopper similarly, and how retailers can cater to this shift. A global view of customer behavior by region and age. Examples of retailers' strategies that continue to build strong customer loyalty even in times of inflation.

In this webinar, we explore:

  • TruRating polling results from over 170,000 consumers’ responses on how inflation has changed, where, when, and how they shop.
  • The tale of two cities: why inflation does not impact every shopper similarly, and how retailers can cater to this shift
  • A global view of customer behavior by region and age
  • Examples of retailers’ strategies that continue to build strong customer loyalty even in times of inflation

Guest Speaker:

Francois Vaurie, Director of Guest Strategy, Loyalty & Credit, joins TruRating to share how Bealls Inc. is combatting the Cost-of-Living crisis. Bealls Inc. is a leading American retailer with over 650 stores under the names of Bealls, Bealls Outlet, Burkes Outlet, and Home Centric.

Read More
Rethink-Retail-Blog-Image-v2
CX is dead, long live CX. Why the next generation of retail leaders need to embrace Open CX.
Find Out More
March-24-Webinar-Recap-Blog
Webinar | The launch of Open CX with guests Fortnum & Mason
Customer experience in retail just isn’t working. You’re hearing from your angriest 1% of customers. They’re skewing your decision-making and not helping generate ROI. And worst of all: they still go online and trash your business. During exclusive webinar, we unveiled a better way of doing things: Open CX.
Find Out More
Open-CX-Manifesto-Blog-Image 1
The Open CX Manifesto: Welcome to Customer-Centricity Made Simple
You feel it, right? The current approach to customer feedback is fundamentally broken. You’re only hearing from your angriest, loudest customers. They’re making you chase after issues you can’t quantify. And after all that – these customers can still go online and trash your business. Whatever department you’re in – from ops to CX – it seems being customer-centric is a lot harder said than done.
Find Out More
Shoptalk-Blog-Image
5 takeaways from Shoptalk 2024 – POS feedback, retail media, and the rise of Open CX
TruRating hit Las Vegas last week for Shoptalk 2024, the annual gathering of retail and CPG leaders. Our CEO Georgina Nelson took to the stage to unveil Open CX, a new, better way to do customer experience. And unlike the old Vegas motto, we’re going to tell-all about what happened there…
Find Out More
Guide-to-IQs-Blog-Image-2 (1)
How to measure your retail media network and deliver better insights to CPGs
In 2024 more and more CPG brands are looking to retail media networks to plug a gap in their advertising strategies. But as we explored in this blog on CPGs and retail media networks, retailers need to do better at delivering the right kind of data to their partner brands.
Find Out More
CPG-Retail-Media-Blog-Image-v2
CPG marketers are focusing on retail media – but here’s what they want from retailers first
News flash: advertising is going through a difficult time right now. While it won’t come as news to CPG marketers that the old ways of reaching customers aren’t cutting it anymore, there’s reasons to be positive. And it’s all to do good-ol’ dependable bricks-and-mortar stores.  In our recent webinar with Bryan Gildenberg, of CPG Guys podcast fame, we broke down a few of the things shaking up retail advertising right now, as well as the benefits of retail media.
Find Out More

Request A
Demo Today

Products

Company

Resources

Facebook Twitter Youtube Instagram Linkedin
ISO_Certification_badge

Solutions

  • Tutorials
  • Grocery
  • Convenience
  • Fuel
  • Economy
  • Resturant
  • Hospitality
  • E-commerce
  • Government

Products

  • Instore
  • Digital
  • Post Purchase
  • Consumer Engagement

Company

  • What we believe
  • Our Vision
  • How we are changing the world
  • How can you help?

Resources

  • Case Studies
  • News
  • Insights
  • Press
  • Partners

Trial a free demo

Facebook Twitter Youtube Instagram Linkedin

© TruRating All Rights Reserved

Website built by MyWork