ShopTalk Spring 2026 is back, and anticipation is already building. As one of the most influential events in global retail, ShopTalk Spring 2026 brings together the people, ideas, and technologies shaping the future of commerce. Three days of insight, conversation, and connection, all under one roof.
This year, TruRating will be on the show floor with Tap to Rate, giving attendees a simple way to share feedback as they move through sessions, networking, and the expo. It’s a new addition to an already packed agenda… and a dynamic way to capture how the event is experienced in real time.
What ShopTalk Spring 2026 is about
ShopTalk Spring is one of the largest and most influential retail and commerce events in the world. Each year, it brings together more than 10,000 retail leaders, operators, technologists, brands, and investors to explore how the industry is changing, and what comes next.
ShopTalk Spring 2026 details
When: March 24–26, 2026
Where: Mandalay Bay Convention Center, Las Vegas, NV, USA
Across three days, ShopTalk Spring 2026 will cover the biggest themes shaping retail today, including:
- AI and automation in retail operations
- Personalisation and data-driven customer journeys
- Omnichannel and unified commerce strategies
- Retail media and monetisation
- The evolving role of customer experience in growth and loyalty
What Tap to Rate brings to ShopTalk Spring 2026
ShopTalk delivers content, connections, and ideas at scale. But like most large events, feedback often comes too late to be useful. Traditional event surveys are sent days or weeks later. Response rates are low. And the feedback tends to come from extremes, either very happy or very frustrated attendees. Tap to Rate changes that dynamic. By placing simple Tap to Rate touchpoints around the ShopTalk Spring 2026 venue, TruRating makes it easy for attendees to share feedback exactly when the experience happens. That means:
- After a session ends
- While leaving a networking meetup
- While walking the expo floor
- Right after a demo ends
Why in the moment feedback works
Most traditioanl event feedback tools only tells part of the story. With Tap to Rate at ShopTalk Spring 2026, organisers gain a clearer view of what’s working and what isn’t, while the event is still live. Tap to Rate helps:
- Capture feedback from a broader range of attendees, not just survey super-users
- Understand how specific sessions, spaces, or formats land
- Identify patterns across days, locations, and touchpoints
- Connect sentiment to actual behaviour and movement on the show floor
How Tap to Rate works on the show floor
Tap to Rate is designed to be frictionless, for attendees and for event teams. Here’s how it works at ShopTalk Spring 2026:
- Tap or scan a Tap to Rate sticker or stand using your phone
- Answer a single question about your experience
- Optionally add short open-text feedback
- Feedback flows instantly into the event organisers
That’s it. Feedback is captured in the moment, tied to a specific place, session, or experience. This is what makes Tap to Rate fundamentally different from traditional event feedback methods.
See Tap to Rate at ShopTalk Spring 2026
If you’re attending ShopTalk Spring 2026, keep an eye out for Tap to Rate stations and stickers throughout the Mandalay Bay Convention Center. This year, ShopTalk isn’t just about sharing ideas; it’s about listening in the moment.
If you’re interested in bringing this same approach to measuring customer or attendee experience into your own business, we will be happy to show you how it works. Get in touch with us today.
